Who we are

Our website address is: https://mank.co.za.

Introduction

1.     Mank Portfolio (Pty) Ltd considers your privacy and protection of your personal information to be important. We are committed to ensuring the security and protection of your personal information we process, and in compliant with the requirements outlined.

2.     The privacy statement, supported by manuals, aims to inform you of how Mank will treat any personal information and how you can access your personal information held. POPIA refers to the Protection of Personal Information Act 4 of 2013.

3.     By visiting our websites, communicating electronically with us and using our products and/or services, you consent to the processing and transfer of your personal information outlined in our statement. 

4.     Mank takes reasonable measures, as outlined in the statement, to secure and protect personal information and ensure confidentiality.

5.     Mank may collect website usage information using "cookies" which allows Mank to collect internet visitor usage information.

6.     Mank has the right to amend or enhance to statement at any time. This will be done without prior notice and the amended statement will posted on the website.

Applicability

7.     The privacy statement applies to the processing of your personal information collected by us or our behalf by our partners.

Personal Information Collection

8.     Your personal information may be provided to Mank by you and/or we can collect the information when you engage with us and/or when using or subscribing to our services. It can also be collected when commenting on the form or when accessing our website or maybe when engaging third - parties.

9.     Personal information can be collected when visitors leave comments on the site. Mank collects the data shown in the comments form, and the visitor's IP address and browser user agent string to help spam detection.

10.     The personal information collected dependents on the purpose for collection and use. The specific purpose will depend on the context; however, the following may be the reasons for collection, but are not limited to:

10.1   Data subjects purchase our service or products

10.2 Enquiry submission by data subjects for Mank to contact them whereby the data subject may be required to provide name and surname, identity or passport number, account number, postal or address, title, contact numbers or email address.

10.3 You apply for employment opportunity or register as a third-party partner whereby your name and surname, identity number, CV and historical information.

10.4 Making use of website or engage with us on the social media platforms, some personal information may be collected.

10.5 Where necessary, the data subjects will be informed of voluntary or mandatory information.

 

How we use your information

11.     Mank processes your personal information for the purpose for which it was collected and/or to comply with the legal requirements or obligations. The information can also be collected as authorised by your consent.

12.     The purpose for which Mank processes personal information includes, however, it may not be limited to:

12.1 Compliance with laws, rules and regulations, including legal requirements

12.2 Provide services and products to you

12.3 Respond to enquiries, including comments submitted on our website.

12.4 Provide access to our restricted websites

12.5 Marketing purposes - Market of our services and products

12.6 Security, safety and/or policing valid reasons.

12.7Compilation of non-personal data for statistical purposes about browsing, behaviour, habits, patterns on our websites.

Disclosure or sharing of information

13.   Mank may disclose or share your personal information to third parties or partners in certain situations. This may include and it is not limited to:

13.1 Where consent has been obtained from you as a data subject

13.2 In respect of compliance with the law (observation of the law)

13.3 To our service provider/partners who are involved in product or service delivery, in sales and where Mank has agreements to ensure that our partners/parties comply with the requirements.

13.4 Mank may be required to disclose personal information to, but not limited to:

13.4.1 Regulators, courts and law enforcement agencies.

13.4.2 Debt collector, and other relevant agencies

Information security and safeguards

14.   Mank will take reasonable, appropriate and organisational measures to safeguard your personal information. This may include measures to ensure that authorised individuals have access to your personal information and that reasonable measures to reduce the risk of damage, loss or destruction are in place.

15.      Mank shall not be liable for any loss, claim and/or damage arising from any unauthorised access, disclosure, misuse, alteration or even destruction of your personal information.

Rights of data subject

16. The data subject has rights outlined in POPIA, which may not be limited to:

16.1 Request access to personal information held by Mank.

16.2 Request alteration, correction, destruction and deletion of their personal information.

16.3 object to processing of their personal information.

16.4 If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Use of Cookies

17.   If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

18.    If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

19.     When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select Remember Me, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

20.     If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

21.     Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

22.     These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

23.     If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

24.     For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

25.     Data is also retained in line with the laws, rules and regulations.

What data breach procedures we have in place

26.  Mank has implemented breach procedures to address actual or speculated data breaches, will notify data subjects and relevant regulatory bodies where necessary.

Supporting terms and conditions

27.     The privacy statement must be read in conjunction with any terms and conditions contained in various supporting documents and contracts.

Supporting terms and conditions

28.     The privacy enquiries may be submitted to POPI@mank.co.za.